Returns & Exchanges

At Canopy, we want you to love every corner of your home, which is why we offer a 30-day window for returns and exchanges on all eligible home goods. Items must be in their original condition and packaging to ensure a smooth transition back to our warehouse.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your package.

• 3.
  Pack with Care

  Place your items securely in their original box, ensuring all protective inserts are included to prevent damage during transit.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.